I switched to Capital One after being with Citibank for years (decades, actually).  Citibank started a poor security practice of sending you a text message that says "never share this with anyone", and then they ask you to repeat that code over the phone (even after authenticating me with security word, address and phone number verification).

We had stuck with Citibank mainly because they have Virtual Account numbers, which I don't understand why all companies don't do that - it makes things so much more secure - I can confidently use insecure means of communication, like email for one-time use credit card numbers.  And we love that feature, but Capital One now has it as well, and arguably, their system is even better - you need to download a browser extension, but it will auto-detect I am on a shopping page and pop-up a prompt to generate a new number and it pastes the number and CVV code into the fields automatically.  They also have very long running expriation dates (Citibank is limited to 1 year) which means I can use unique credit card numbers with services that I don't want to have to update every year, like Comcast and USPS, etc.

Capital One has a referral program, where I'll get $150 if you use this link.  Thanks!

Posted by Jon Daley on January 12, 2022, 11:30 am | Read 21 times
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Thanks, Jon. CitiBank now lets you generate cards good for 2 years, though I'm less happy with the fact that you can't give a hard value limit, only a daily one.

Posted by SursumCorda on January 12, 2022, 12:27 pm

That's interesting. You used to be able to set a hard-limit. I don't think I would ever really use a daily limit, though I do use the hard-limit.

Capital One has a new way of doing date limits - sometimes we've had vendors who didn't like expiration dates that were too soon. Capital One always sets a long (5 years?) date, but you can set an internal expiration date of tomorrow, a month, etc. and so the vendor can't tell that his charge will be blocked in two days.

Posted by jondaley on January 12, 2022, 12:52 pm

Plus you get 3% back on groceries!

Posted by SursumCorda on January 14, 2022, 11:42 am

Three percent back with the Capital One card, I mean.

Posted by SursumCorda on January 14, 2022, 11:44 am

Yeah, I did the math comparing our 2% on everything card to 3% on certain categories and 1% on everything else, and based on our expenditures, it comes out about the same.

But, if we are going to keep multiple cards (we've kind of gone a little crazy these last few months with all of the different bonuses they are offering) I have a chart about which cards to use for which expenses, but I don't know if it is really worth the time managing all of it.

Posted by jondaley on January 14, 2022, 2:13 pm
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