Test Director Problems

For those of you who have successfully installed Mercury's Test Director, and have it die suddenly, you need to check the IIS/NTFS permissions. (Note, for those of you asking questions, you should read all four pages of comments - there are various questions and answers given throughout the comments, and you will be able to get your answer quicker than waiting for someone to see your question)

Test Director uses the IIS IUSR_SERVERNAME user by default, and if you haven't set your permissions correctly on your directories, this user will not have access to the files.
To see if this is the problem or not, go to the IIS Manager and the TDBIN directory, then choose directory security (make sure it is on anonymous access only) and edit the anonymous user to be the local Administrator account (type in the password).
Then try accessing your server again. If this works, then you know it is a permissions issue, and you should probably go change the anonymous user back to the IUSR_XXXX account, and fix the directory/NTFS permissions to allow the IUSR_XXX user access to the necessary Test Director directories.
For the record/search engines:
The error I got when I had this problem was:
Error in parameter: [TDsrvURL]
Error: Server is not initialized
Press OK to continue or CANCEL to close application
Not the most intuitive error message in the world

Posted by Jon Daley on November 17, 2004, 9:45 am | Read 46088 times
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Comments

Can annyone help me restore TD 8.0 Admin password of a project having SQL database.
OR reset admin password so that i can use the admin authourities.

Thanks

Posted by Isaac on August 16, 2007, 5:45 am

I recently switched from TestDirector to HP Quality Center 9.2 and noticed some changes.
When using the Test Plan module, and adding new steps, the curser reverts back to the test step much earlier in the plan. It should revert back to the last step created.
This is frustrating.
Also, does anyone know of a way to spell check an entire test plan, rather than the step-by-step method? I've tried the F7 function, but it does not catch mis-spells and immediately pops a "Spell Check Complete" message.

Thanks in advance!

Posted by ephilb on August 30, 2007, 2:18 pm

Hi,

I want to generate graph for Defect Density?

Is it possible to genarate through Test Director?
if i need to write down VB scripts to generate this where should i write?

Please guide
cheers
Bhushan

Posted by Bhushan on September 7, 2007, 2:02 am

Someone knows how is formed the history view for TestDirector 8.0 SP1?

Posted by Amper on September 19, 2007, 4:10 pm

has anybody installed Test director version 7.2 successfully?

Posted by denis on September 25, 2007, 4:10 pm

For a pretty broad question, I'll give you a pretty broad answer. "Yes". And that even includes myself.

Posted by Jon Daley on September 25, 2007, 4:30 pm

For historical purposes, I'll post the instructions Mercury sent me to reset your password.

Follow the steps below to reset the password
Go the C:\CommDir
Select the project you want to restore open it
open the file TestDir.MDB
in that go to users table
here in the table US_PASSWORD against admin administrator password is defined go there and deleted the old one and add the one you want.

Posted by Jon Daley on October 11, 2007, 1:27 pm

Does this app *need* to use IIS instead of, say, apache?

s/microsoft/linux/

Posted by Mike on October 11, 2007, 7:28 pm

Yes, to both. As you can see from the extension on the file, it needs Microsoft Access. Apache does have some support for the ISAPI dlls or whatever they are called, but I haven't found that it works too well.
Also, if I am remembering correctly, there are ActiveX controls for the client-side to work, I don't know if that also requires windows specific stuff.

Posted by Jon Daley on October 11, 2007, 7:31 pm

hi i have installed test director 7.2 on win xp prof... when i try to login it gives me the msg ... SERVER NOT initalized.... i have installed it on a stand alone PC only Please help !!

Posted by Amitesh Kumar on October 12, 2007, 3:38 pm

I am trying to install Quality Center and I am ending up with Bad Gateway error. Please help me.

Posted by Shan on November 21, 2007, 12:14 pm

Please let me know on the following queries :
Hi ,

1) What are the major problems faced during usage of Test Director ?
2) What is best way of inputting the Requirements to Test director if Requirements are distributed in more than 100 documents
and the there no unique ID asigned for each of the requirement ?
with thanks and regards,
-Sachin

Posted by sachin on February 1, 2008, 5:24 am

What is alternate Open source for Test Director ?

Posted by sachin on February 1, 2008, 5:26 am

I don't know of an open source alternative to test director, though I haven't looked for one. The only project that I am on that uses tests has a pretty simply unit test framework, and the tests can be run through pretty easily.

At a company that I do IT work for, they use Cruise Control, which does the builds, as well as run all of the tests, all automated. It seems like these solutions are better, at least for those tests which don't need human testers, which seems to account for most of the tests.

Posted by jondaley on February 4, 2008, 11:47 am

hi i have installed test director in my pc its telling server not installed
hot to install this

Regards

Faisal

Posted by faisal on February 22, 2008, 2:45 am

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