For those of you who have successfully installed Mercury's Test Director, and have it die suddenly, you need to check the IIS/NTFS permissions. (Note, for those of you asking questions, you should read all four pages of comments - there are various questions and answers given throughout the comments, and you will be able to get your answer quicker than waiting for someone to see your question)

Test Director uses the IIS IUSR_SERVERNAME user by default, and if you haven't set your permissions correctly on your directories, this user will not have access to the files.
To see if this is the problem or not, go to the IIS Manager and the TDBIN directory, then choose directory security (make sure it is on anonymous access only) and edit the anonymous user to be the local Administrator account (type in the password).
Then try accessing your server again. If this works, then you know it is a permissions issue, and you should probably go change the anonymous user back to the IUSR_XXXX account, and fix the directory/NTFS permissions to allow the IUSR_XXX user access to the necessary Test Director directories.
For the record/search engines:
The error I got when I had this problem was:
Error in parameter: [TDsrvURL]
Error: Server is not initialized
Press OK to continue or CANCEL to close application
Not the most intuitive error message in the world

Posted by Jon Daley on November 17, 2004, 9:45 am | Read 45283 times
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When you face Problem like:

FULL TEST DIRECTOR option
progress bar like Download web interface in progress... Download user interface in progress.... Download Test Run Scheduler in progress... Download Execution Flow in progress... and

Do this thing:
From the TestDirector 8.0 CD-ROM, copy the files and convert as
CD-ROM File: TDClientDownLoad
ExpCtrls.dll; ExpHooks.dll; OTAReport.dll;
OTAXml.dll; SiteAdmin.ocx; SRunner.ocx; TDClientUI80.ocx; WebTDClient80.dll; wexectrl.exe; XGO.ocx; SAClient.dll;
TDComandProtocol.exe; TDInstancemanager.exe

After copying the files, change their extensions accordingly :
"dll" -> "lld"
"ocx" -> "xco"
"exe" -> "xxx

I hope this give you solution with this problem....

Posted by sitab bhandari on February 5, 2007, 9:03 am

how can we restore SQl server 2000 projects in Test Director 8.0 .
I got the data base connection failure message during the restoration of the SQl projects from new Sql server setup.

Posted by Danny on February 9, 2007, 2:19 am

Hi
I am currently working on TD8 to QC9 migration. I had installed the migration tool on TD8 server. When i try to connect to TD8 from QC 9 migration tool, it says 'Error connecting to Source Server...'. I think its a permissions issue somewhere but can't figure out where..

Any help is appreciated.

Posted by Mohit Kalra on February 27, 2007, 4:43 pm

Hi,
I am working as QC tester. We are using Test director 8.0. We could not able to import data from Excel to TD.
We are followed all the step whichever given in guidelines(MS.Excel addin guide). But end of the 7the step I am getting error message(See attachment).

Let me help for this situation.
Very soon we are going to migrate into Quality center 9.0. Please send procedure for importing excel to QC 9.0 also.

Find the attachment(snapshot) which enclosed here.

Thanks & Regards,

Ramesh, Krishnan (K.)

Posted by Ramesh on March 10, 2007, 2:33 am

I am a newbie to Testdirector. Who is responsible for drawing up the testing requirements for a project on the TD. Thanks

Posted by tunde on April 29, 2007, 3:38 am

Hi,
can you tell me how to find out or get the admin password because the person who created previous domain and projects left the project and now i am trying to login in TD to assign new users to that project but cannot login without the admin login. can you help me as soon as possible please shoot me an E-MAIL.
Thank you
Vinaya

Posted by vinaya on May 9, 2007, 2:09 pm

Where can get the trial version of Test Director 7.6,8.0.
Please give me the link. It's urgent.

Posted by Pawan Kumar Patidar on May 10, 2007, 7:32 am

All Test Directory downloads can be found at their download site:

http://downloads.mercury.com/

Posted by jondaley on May 10, 2007, 7:58 am

TD version 8 on XP SP2. I can no longer export excel or word which I was able to do on Win2000. I have had the add-in installed on our new XP base. Why the message RPG error?

Posted by shazia on June 7, 2007, 7:28 am

hi,
I am not able to configure testdirector 8.0 with the outlook 2003. the error is after sending the meassage, if we open the outlook inbox we did'nt get any mail or meassage in it

Posted by ashish on June 12, 2007, 10:26 am

hi everyone,
i am a beginner in testing field and i would like to know the difference between the older versions of test director and newer versions of it.please reply.

Posted by shreya on June 27, 2007, 9:36 pm

thank you.

Posted by angus on July 4, 2007, 3:55 am

when i try to install test director 7.2 it says IIS not installed then i went to the microsoft website and installed it but it still shows the same message of IIS.Please help me out.

Posted by AG on July 10, 2007, 6:35 pm

Hi,
I changed the permission of TDBIN as read/write/execute by setting permission of folder properties. But still TD is not working, it shows "Server is not initialized". Even i checked by changing permission from Control Panel-> Administrative Tool ->Local Security Setting ->Local Policy -> Security option -> Enabled Option : Network Access- Let everyone permissions apply to anonymous users, but still not working. Did you installed TestDirector on XP? Please let me know what should i do to run the TD.
Thanks & Regards
Raghavendra Bajpai

Posted by Raghavendra Bajpai on July 27, 2007, 10:49 am

I have not installed Test Director on XP.

Posted by Jon Daley on July 29, 2007, 6:40 am
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