Test Director Problems

For those of you who have successfully installed Mercury's Test Director, and have it die suddenly, you need to check the IIS/NTFS permissions. (Note, for those of you asking questions, you should read all four pages of comments - there are various questions and answers given throughout the comments, and you will be able to get your answer quicker than waiting for someone to see your question)

Test Director uses the IIS IUSR_SERVERNAME user by default, and if you haven't set your permissions correctly on your directories, this user will not have access to the files.
To see if this is the problem or not, go to the IIS Manager and the TDBIN directory, then choose directory security (make sure it is on anonymous access only) and edit the anonymous user to be the local Administrator account (type in the password).
Then try accessing your server again. If this works, then you know it is a permissions issue, and you should probably go change the anonymous user back to the IUSR_XXXX account, and fix the directory/NTFS permissions to allow the IUSR_XXX user access to the necessary Test Director directories.
For the record/search engines:
The error I got when I had this problem was:
Error in parameter: [TDsrvURL]
Error: Server is not initialized
Press OK to continue or CANCEL to close application
Not the most intuitive error message in the world

Posted by Jon Daley on November 17, 2004, 9:45 am | Read 46088 times
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Comments

Hi there,

I have installed TestDirector 8.0 for a user which works fine for this person. Recently he has come back to say he can save fines ok and when he tries to retrieve/open these files which has been saved.

Error: File Not Found is the Error MEssage.

Please help.

Posted by Ade Adesina on February 26, 2008, 6:53 am

how to install Mercury's Test Director and other test tools?

Posted by Ruba F.Zoubi on March 26, 2008, 4:42 am

I install Test Director 8.0 successfully on XP Pro. Service pack 2. When I click on Test Director or Site Administrator its show error "Microsoft Internet Explorer : 4.0 (compatible; MSIE 7.0; Windows NT 5.1) is not supported!" Can u tell me how to solve this problem? Thanks

Posted by Majid on March 31, 2008, 3:26 am

Use firefox? Perhaps only IE6 is supported?

Posted by jondaley on March 31, 2008, 9:41 am

What are the requirement to install Test director 7.2 and Quick test Professional 9.0 at personal Computer on window xp.

Posted by Dilip P Ambavat on May 3, 2008, 1:40 am

How to install test director 7.2 on window xp on persoanl computer at home. what are the requirement

Posted by Dilip P Ambavat on May 3, 2008, 1:42 am

I closed the comments, since it is likely that all of the useful information is already contained on all of these pages of comments.

Posted by jondaley on May 3, 2008, 12:18 pm

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