Test Director Problems

For those of you who have successfully installed Mercury's Test Director, and have it die suddenly, you need to check the IIS/NTFS permissions. (Note, for those of you asking questions, you should read all four pages of comments - there are various questions and answers given throughout the comments, and you will be able to get your answer quicker than waiting for someone to see your question)

Test Director uses the IIS IUSR_SERVERNAME user by default, and if you haven't set your permissions correctly on your directories, this user will not have access to the files.
To see if this is the problem or not, go to the IIS Manager and the TDBIN directory, then choose directory security (make sure it is on anonymous access only) and edit the anonymous user to be the local Administrator account (type in the password).
Then try accessing your server again. If this works, then you know it is a permissions issue, and you should probably go change the anonymous user back to the IUSR_XXXX account, and fix the directory/NTFS permissions to allow the IUSR_XXX user access to the necessary Test Director directories.
For the record/search engines:
The error I got when I had this problem was:
Error in parameter: [TDsrvURL]
Error: Server is not initialized
Press OK to continue or CANCEL to close application
Not the most intuitive error message in the world

Posted by Jon Daley on November 17, 2004, 9:45 am | Read 46088 times
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Comments

My company is still using TestDirector 8.0, and have not upgraded to Quality Center TestDirector. I told them the upgrade is free and the new version is a lot more user friendly. Also, TestDirector 8.0 will not be supported after September/October. Is this a wise decision? What are the cons against upgrading? (If there are any??)

Posted by Jodie on February 17, 2006, 1:13 pm

Sorry, don't know the answer to that one. I have not been impressed with Test Director at all. Our testers prefer to use Word and Excel documents...

Posted by jondaley on February 17, 2006, 1:33 pm

Hi,Jonedaley I installed TestDirector 7.2 on XP Pro Edition. I did tried all the steps you said but still didn't work iam getting the same Error: Error in parameter: [TDsrvURL] Error: Server is not initialized Press OK to continue or CANCEL to close application. So please help me out. Steps I followed: (go to the IIS Manager and the TDBIN directory, then choose directory security (make sure it is on anonymous access only) and edit the anonymous user to be the local Administrator account (type in the password). Then try accessing your server again. If this works, then you know it is a permissions issue, and you should probably go change the anonymous user back to the IUSR_XXXX account, and fix the directory/NTFS permissions to allow the IUSR_XXX user access to the necessary Test Director directories.) I Look forward to hearing from you. Thanks, Regards, Vanitha. vanithamd@yahoo.com 740-548-0993

Posted by vanitha on February 18, 2006, 10:44 pm

When you changed it to use the administrator account, did it work?

Posted by jondaley on February 19, 2006, 6:57 am

TestDirector 8.0 on win2k. I created a project and created some test cases in Test Director.But after some days ...iam getting the Error: Error in parameter: [TDsrvURL] Error: Server is not initialized Press OK to continue or CANCEL to close application. Can any one help me to resolve the problem.... This is happened after i worked for a few days on test director....

Posted by sai sudheer on February 24, 2006, 10:23 am

Did you follow the instructions at the top of this page?

Posted by jondaley on February 24, 2006, 10:28 am

hi i have installed TD 7.2 on win XP Prof , but when i click on FULL TEST DIRECTOR option it goes on the next screen where it shows alll those progress bar like download web interface in progress......... download user interface in progress......... . . . and nothin happens and it shows 0 % progress pleas help me

Posted by ashish on March 6, 2006, 1:05 am

What client browser? I had that happen a couple times, and I was able to get it fixed by erasing the cache, and hitting reload a bunch, things like that.

Posted by jondaley on March 6, 2006, 7:36 am

I am using IE ver 6 ... i tried hittin reload still no change.........

Posted by ashish on March 6, 2006, 12:23 pm

I am trying to install testdirector onto W2K professional with SP4 but the install fails: == Once I run the setup, it takes me thru the first few screens, and when the screen comes with user and asks to enter the password, a pop-up appears with "Unknown user and password". Thus the install stops. It does not go any further. Please advise. Thanks muradrahman2004@yahoo.com =========

Posted by murad on March 13, 2006, 1:08 pm

Sorry, don't know. Did you set up the user and password during the setup? Are the dropdown menus for the project name filled in, or are they blank?

Posted by jondaley on March 13, 2006, 7:40 pm

hi i have installed test director 7.2 on win xp prof... when i try to login it gives me the msg ... SERVER NOT initalized.... i have installed it on a stand alone PC only Please help !!

Posted by Ashish on March 28, 2006, 9:57 am

Did you follow the instructions at the top of this page?? If you have already done that, I can't help you much more.

Posted by jondaley on March 28, 2006, 10:03 am

i tried to insatall TD on my XP pro operating system. but middle of the installation it gets stuck when it seeing creating virtual directory. it didnt install eventhough i tried several times

Posted by akter on March 29, 2006, 5:00 pm

I am getting the same Error in Parameter [TDSrvURL]. I am also getting cannot connect to server when I try to open the Management Server. I have reset permissions on IIS to administrator and it did not work. I have also double checked to make sure that all the virtual directories in TDBIN have Execute Permissions set to Scripts and Executables as it says to do on the mercury website at http://kb-index.mercury.com/web/queries/KBAview.asp?Product=TD&Conceptid=9927&BVUserID= it is still not working and I'm at a total loss it was working two days ago. Can anyone help me? Thanks in advance!

Posted by Patricia on June 29, 2006, 10:10 am

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